The Aadhar card is among the most significant identity documents in India and is utilized for everything including opening bank accounts and getting government subsidies. It is issued through UIDAI, the Unique Identification Authority of India (UIDAI), it is a vital biometric as well as details about demographics. Although it is true that the Aadhaar system has simplified several services, customers are often faced with issues, which prompt users to make an Aadhar card complaint.
In this article we’ll discuss the primary reasons complainants file for complaints relating to Aadhar cards as well as the actions they could take to settle the issues.
1. Incorrect Personal Details
The most frequent Aadhaar problems concern incorrect or inaccurate details in the card. The causes are:
- Spelling errors in name
- The wrong birth date
- Incorrect gender
- Incorrect address
The majority of these errors are as a result of inaccurate data entry in the enrollment center, or in the process of updating. Incorrect Aadhaar information can lead to difficulties when you attempt to utilize it as an ID proof to access bank accounts, government schemes or other telecoms services.
What you can do:
You may submit your Aadhar card complaint on the UIDAI site or go to your local Aadhaar Seva Kendra for the process of correction. Be sure to keep your original documents in a safe place to prove your identity.
2. Aadhaar Not Linking With Services
Another common grievance is lack of a linkage between Aadhaar with the essential services such as:
- PAN card
- Accounts at banks
- Mobile number
- LPG connection
- Ration card
After submitting your Aadhaar number, some users notice that their link status remains in limbo. It can impact subsidies or income tax returns or even telephone services.
What to do:
If your Aadhar does not link properly You can file the UIDAI complaint via the web. Also, check that with your respective service provider that you’ve received your Aadhaar has been accepted and completed.
3. Biometric Authentication Failure
A biometric match is an issue that impacts people who use Aadhaar authentication. The Aadhaar you have entered may not match. Aadhaar could not be verified because of:
- Fingerprints aren’t matching due to injuries, aging or skin problems
- Iris scan mismatch
- Low-quality scanners in the center for service
This is a problem that’s particularly annoying in the event that Aadhaar authentication is needed for transactions with banks, pension distribution, electronic KYC.
What to do:
You are able to make an Aadhaar card issue or request biometric upgrades. Make a visit to the Aadhaar Seva Kendra where upgraded biometric devices are in place for faster scanning.
4. Aadhaar Card Not Delivered
Some users sign up to Aadhaar or ask for an update. However, they never get the actual card regardless of how many months. It could be due to:
- Incorrect address typed in
- Delivery attempt failed by India Post
- Delay in the Backend during UIDAI processing
In the rural regions or for senior citizens who rely on documentation that is physical it can result in significant difficulties.
How to Use:
Track your Aadhaar’s status via the UIDAI portal by using the enrollment ID. If you believe your Aadhaar was generated, but has not been received, you are able to submit and delivery-related Aadhaar complaints and download the electronic Aadhaar for a short-term solution.
5. Unauthorized Aadhaar Usage
In a few instances, people are able to report unusual activity, such as:
- Unauthorized e-KYC by using their Aadhaar
- Aadhaar is being linked with unknown banks or SIM cards.
- Received alerts or OTPs that weren’t the ones who initiated
The incidents raise grave concerns concerning Aadhaar misuse as well as security of personal data. While UIDAI affirms Aadhaar information is secure, these incidents can cause concerns and mistrust.
What To Do:
Immediately notify the authorities of any misuse of UIDAI via their grievance redressal process. It is also possible to lock or unlock Aadhaar biometrics by using the mAadhaar application, or the UIDAI portal for extra security.
How to File an Aadhaar Card Complaint
If you’re confronted with some of the issues mentioned above Here are the most common ways to voice your complaint:
1. UIDAI Website
Go to https://resident.uidai.gov.in and use the ‘Grievance Redressal’ tab to register a complaint. It will require your Aadhaar number, along with any pertinent information regarding the matter.
2. Call-free Number
Contact UIDAI’s toll-free phone number 1947 to get assistance in real-time. Available in several languages, and is available 24 hours a day.
3. Email Support
Write at UIDAI (help@uidai.gov.in) by faxing your Aadhaar ID number (last 4 digits are only required) along with the specifics of the issue.
4. Aadhaar Seva Kendra
Check out your local Aadhaar centre for any problems that require biometric update or verification of documents.
Final Thoughts
The process of filing an Aadhaar card-related complaint is not unusual, since millions of people are connected to the system on a daily basis. The majority of Aadhaar-related issues are related to data or technical issues and may be addressed with appropriate action. It doesn’t matter if you’re experiencing an issue with a connecting failure, an authenticity error, or delays in delivery, UIDAI offers a well-organized process for addressing concerns.
Becoming aware of your Aadhaar use history frequently helps to avoid abuse and provide the seamless use of services. If you’re experiencing difficulties in completing Aadhaar authentication for your business background checks, eKYC solutions such as Surepass will be able to assist with rapid and secure authentication solutions for your identity.
