If you’re a frequent traveller, you’re probably aware of the potential for flight cancellations, delays, and other disruptions. However, if you’re flying with Spirit Airlines, you may be wondering about their policies regarding cancellations and compensation. In this article, we’ll explore Spirit’s 24-hour cancellation policy, as well as their compensation policies for cancelled flights.
Table of Contents
- Introduction
- Spirit’s 24-Hour Cancellation Policy
- When Spirit Cancels Your Flight
- Compensation for Cancelled Flights
- How to File a Compensation Claim with Spirit
- Spirit’s Customer Service and Support
- Tips for Dealing with Flight Cancellations
- Conclusion
- FAQs
Introduction
Spirit Airlines is a popular low-cost carrier based in the United States. While they offer affordable fares, their flights can occasionally be disrupted due to a variety of factors, including weather, mechanical issues, and crew scheduling problems. In this article, we’ll focus on what happens when your Spirit flight is cancelled, and what you can do to minimise the impact on your travel plans.
Understanding Spirit’s 24 Hour Cancellation Policy
Spirit’s 24-hour cancellation policy allows passengers to cancel their reservations without penalty within 24 hours of booking. This policy applies to all flights, including round-trip flights, and it applies to both paid and award tickets. If you cancel your flight within 24 hours of booking, you will receive a full refund to the original form of payment. This means you can book a flight on Spirit without worrying about losing your money if your plans change.
How to Cancel a Spirit Flight within 24 Hours of Booking
If you need to cancel a Spirit flight within 24 hours of booking, you can do so online or by phone. To cancel online, go to the Spirit Airlines website and click on the “My Trips” tab. Enter your last name and confirmation code, then click “Continue.” Select the flight you want to cancel and click “Cancel Flight.” Follow the prompts to complete the cancellation process. If you prefer to cancel by phone, call Spirit’s customer service at 1-855-728-3555.
What Happens If You Cancel a Spirit Flight After 24 Hours
If you cancel a Spirit flight after 24 hours of booking, you will be charged a cancellation fee. The fee varies depending on the fare type and route, but it typically ranges from $90 to $100 per person, per segment. If you cancel a flight and have purchased a ticket with a “no cancellation fee” option, you will not be charged the fee.
It’s important to note that this policy only applies if your flight is at least 7 days away from the time of booking. If you need to cancel your flight within 24 hours of departure, you’ll need to contact Spirit’s customer service team directly to discuss your options.
When Spirit Cancels Your Flight
If Spirit Airlines cancels your flight, they’ll typically try to rebook you on the next available flight to your destination. If that’s not possible, they may offer you a flight on another airline or a refund for your unused ticket. Additionally, Spirit may offer you a voucher for future travel as compensation for the inconvenience.
It’s important to keep in mind that Spirit is not obligated to provide compensation for cancelled flights due to factors outside of their control, such as weather or air traffic control issues. However, if your flight is cancelled due to a mechanical issue or other problem within Spirit’s control, you may be eligible for compensation under their policies.
Compensation for Cancelled Flights
If your Spirit flight is cancelled and you’re eligible for compensation, the amount you receive will depend on the specific circumstances of your situation. For example, if your flight is cancelled due to a mechanical issue, you may be eligible for a voucher or refund for the full cost of your ticket, as well as compensation for any additional expenses you incur as a result of the cancellation, such as hotel stays or transportation costs.
If your flight is cancelled due to weather or air traffic control issues, you may not be eligible for compensation beyond a rebooked flight or refund for your unused ticket. However, it’s always worth contacting Spirit’s customer service team to discuss your options and see if any compensation is available.
How to File a Compensation Claim with Spirit
If you believe you’re eligible for compensation for a cancelled Spirit flight, you’ll need to file a claim with the airline. You can do this by contacting their customer service team by phone or email, or by filling out a compensation request form on their website.
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